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If you are not 100% satisfied with your Black Ice purchase, we're here to help.


We offer returns on goods up to 30 Days from the date the items were delivered. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in its original packaging and you must have the receipt, order number or proof of purchase from The Return Policy applies to online purchases only and is not available for in-store purchases.

Extended Returns: At Black Ice we understand that you may buy Xmas gifts more than 30 Days out from Xmas, which is why we offer extended returns over the Xmas period. Any purchases made between Nov 1st-Dec 25th have up until Jan 25th to return the items in the original, unused condition.

For more information, please email us at